Refund policy

At Panchamrutham, we take great pride and care in preparing and delivering our products. We hope you enjoy them as much as we enjoy bringing them to you!

Returns and Refunds

Due to the nature of our food products, we are unable to accept returns once an order has been delivered.

However, if:

a. you are not satisfied with the quality of a product; or

b. you have received an incorrect, damaged, or defective product,

please get in touch with us within 24 hours of receiving your order. Kindly share clear photos of the product and your order details so that we can review the issue.

Once we receive the necessary information, our team will review the matter and work with the relevant Quality Control and Shipping teams to address the issue.

If your refund request is approved, the payment will be refunded within 7–14 working days.

Contact Us 

For any issues regarding your order, please contact us:

Phone/Whatsapp: 8248432938
Email: panchamruthamfoods@gmail.com

We do our best to ensure that every order is prepared and delivered with the utmost care. However, if something is wrong with your order, please let us know, and we will do our best to make it right.

Cancellations

Once an order has been confirmed, we may be unable to cancel the order or make changes to it.

If you would like to add additional products to your order, please place a new order. You may contact us with your order details, and we will do our best to assist you where possible.